E in Toronto

Public Plumbing responded quickly to my call, even though it was on a weekend. My house still had old clay drains and after experiencing sewage back-ups due to tree roots in the drains I finally decided to replace the pipes under the house. The supervisor explained clearly how the work would be done (main line relacement inside, backwater valve, two floor drains and 12 feet drain replacement outside) and the crew arrived promptly as scheduled the following Monday. The job was done quickly as promised and the crew left the basement working area clean. The supervisor even called me at work during the daytime to update me on the cause of an obstruction in the outside drain. A project which could well have been unpleasant turned out to be a pleasant experience, as it left me feeling I could trust Public Plumbing and I ended up happy that I had the work done. The price as well seemed reasonable. Public Plumbing made me feel that they were working in my best interest.