Jenny Lan nguyen in Woodbridge

I had a back order @ this location. When I came to pick up the order, the cashier had no clude to where my oder were! I had to waite for more then 20 mins. to pick up my pre-paid oders. While I were waiting there, the cashier were not really looking for my order! She page for help and for a long time after, she came to me and asked if I have the original reciept that she can keep. I said she should have a record in her system already, the receipt is for me to expense. Took a while for her to warm up her coppier and made coppy of my reciept. Not too good customer service! Not recommend this location.

Usually, I would order online. But I need the items urgen so I went to the local store (@ Hwy 7 & 400) and asked for assistant, I had a sale person and a manager came to help me look for my stuffs! They were very helpfull and very pateint with my request! The most remarkable thing that make me want to come back to that location is that, They (the manager, sale person, and the cashiers) all had the BIG smiles on @ all times!!! That's how customers service should be! ;0}