Reviews

6/10

In the spring of 2018, I contacted Four Seasons Metal Roofing of Bowmanville for a quote on installing a sheet metal roof on my Whitby home. Based on satellite imagery, I was told that my roof was 25 squares and the that the cost would be $550 per square plus tax for a total of $15,537.50. Since their product seemed to be the best on the market, I agreed. The sales rep came to my house for the contract signing and I was given the contract with a new cost without any warning. When I questioned the new price, I was told that, based on satellite imagery, my roof was actually 29 squares to give a new cost of $18, 300. I believe that in some circles this is called a "bait and switch". I signed anyway. After I signed, someone came to the house with a ladder and actually measured all the faces of my roof with a tape measure. Upon completion of the roof, I got out my ladder to clean the eavestroughs which the subcontractor had left full of shingle edge cutoffs. This is when I noticed that one of the panels had a dent in a rib. I contacted the company, I contacted the subcontractor, and, after a year, I still have a dented panel on my new roof. The product appears to be good but don't trust the first quote, don't expect decent cleanup and don't expect any attention to your complaints.

Approximate cost of services:
$18,300.00
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