We signed two contracts and paid the deposits(25%) on June 02. They original promised for the projects starting day is four to six weeks after the contract signed. As we've agreed, one project should start on July 15th, and the other project scheduled on August 15th. After continuous begging the first project finally started on August 7th and finished on August 15th. It's about a one month delay. Right after that, we find there some problems on the new roof when it's raining. We have sent them the messages and photos to show the problems. Also the skylight installation is not isolating the noise properly. But to this date, they still haven't arrange anybody come to fix the issues, and are unable to even provide a date.
The situation of the other project is even worse. We couldn't even get a certain starting date.
We find this company don't treat the signed contract seriously and almost have no control of the progress of the project. We try hard to call them or send email to them, but very few chance to get a response. We find we are totally to be ignored. Our experience with Four Seasons Metal Roofing is very negative and suffering.