This saturday afternoon, I was dismayed to see water on the laundry room floor in the basement. Three years ago, we had Drain Works repair some broken clay dray tiles in the basement and they also replaced pipe running from the front of our house towards the road. I was impressed with their service so called them again. I was told a rep would call between 6 and 7. Matt showed up precisely at 6 o'clock. Because Drainworks had the foresight to install an access pipe in front of the house three years ago, Matt was able to snake from that point outwards, and (happily) encountered a blockage past our property boundary, on city land. Matt was polite, courteous and professional. Most importantly, within a few hours of placing the call on a Saturday afternoon, the problem was fixed. I would call them again, and recommend them to anyone.
- Approximate cost of services:
- $185.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
**Thanks Martin** We appreciate your review and are happy to be your plumbing and drain service providers. Thanks again.