Kyle came to investigate a periodic loud noise from our rented water heater. He completed the service professional and kept me informed of possible problems. 6 hrs after Kyle had left we notice the water tank was still running. I called customer service and was very frustrated with the lack of concern and the offer of a 2 day out appt - I was out of service and it was a follow up from todays appt. Kyle had given me his card and I left message on his Cell (8pm). He responded immediately and arrange to come the next day to investigate. Kyle came after work today (I had to work all day) and repaired new problem. Thanks, Kyle
- Approximate cost of services:
- $0.00
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- Company Response
Thank you for the review. ~Jessica