Within the 1st few hours of requesting a quote, Simon contacted me and set a time to come by to look at the job. We were looking to replace the flooring throughout the entire house and 2 staircases. Simon gave a few great suggestions on what could be done, particularly with the basement stairs and came back with a very reasonable proposal promptly. After getting 3 more quotes we chose to work with SB Hardwood. As my husband works night shift, Simon was able to arrange with his team member (Matthew) to start at 7am & be finished each day by 1pm so my husband could get some sleep. Although this made the project longer than usual, every day Matthew arrived on time and left the house swept up and tidy. Every day I was kept abreast of each stage of the project and the job was completed on the promised date. We had only one small issue with the refurbished banister being loose due to the way it was originally designed but Simon came back the next day to inspect the problem. He quickly came up with the best solution to make the banister solid and safe and that was to my liking. Due to their busy schedule, we had to wait a couple of weeks to get the modification done but they returned as promised and had everything done within a few hours. I highly recommend Simon and his team and will definitely have them back for any future updates to our home. Thanks Simon and Matthew. Job excellently done!
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- Company Response
Thank you Cindy for taking your time out to post a review for us. We are glad that you're fully satisfied with our services. We hope to deal with you again in the future. Merry Christmas !