Thermo Bilt Windows & Doors

Windows & Doors Installation & Service
16 Esna Park Drive Markham ON L3R 1E1
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90%

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Reviews for Thermo Bilt Windows & Doors

Average customer rating:
9 10 (187 reviews)

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Louise
Louise
1 review Mississauga, ON
10/10

Window replacement

I was very satisfied with the service I received from this company, from the sales person to the installer of the windows I required. The individuals were professional, knowledgeable and friendly, I am very satisfied with the windows and the workmanship I received.

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Company Response

Hello Louise
Glad to hear everything went well and we were able to meet all your needs
Thank you for your business
Management

Private User
Private User
Private User reviews Whitchurch Stouffville, ON
10/10

Window replacement

A very professional installation team. High quality install and clean up work completed in a timely manner.

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Company Response

thank you for your kind feedback
management

Cindy in Brampton
Cindy in Brampton
0 reviews Brampton, ON
10/10

Window Replacement

Brian was great giving us all the information & details we needed to make an informed decision. We had to wait 2 months for installation due to Covid 19 but we were kept updated as to the timeline. As soon as possible Brian called and we were 1st on the list.
The installation crew were on time professional and did an excellent job. The clean up was excellent. You would not know they had even been here.
The windows are Canadian made, great quality, look great and a good price. I would definitely recommend Thermo Bilt Windows.

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Company Response

Hello Cindy!
Our team is very proud and excited about your feedback ,it was our pleasure to be part of your windows replacement project.
Thank you
management

Private User
Private User
Private User reviews Vaughan, ON
10/10

Windows Installation

TBW replaced all of the windows in my home and I couldn’t be more satisfied! The installers and office staff were very professional and friendly! I would highly recommend this company as they pride themselves on exceptional customer service and their expertise in home improvement.

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Company Response

thank you for your feedback on our work we greatly appreciated it
management

Private User
Private User
Private User reviews Toronto, ON
10/10

Front Door

Did a good job. On time. Clean work. No complains. They are very professional. Perfect work

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Don in Scarborough
Don in Scarborough
1 review Toronto, ON
0/10

Replacement of 10 Window

I contracted with TBWD to replace 10 windows at a cost of $12,430.00. I paid them an advance of $3,430 and the remainder was to have been paid per their contract "UPON INSTALLATION".

With deepest regret TBWD refused to install the windows until I paid them THE FULL REMAINDER AMOUNT OWING OF $9,000.00 AND TOO ONLY BY CERTIFIED CHEQUE OR MONEY ORDER. I have had several email and phone discussion with many of their staff, their Manager and even their Owner, that confirms the above and it's over 2 years and my windows have not been installed nor have they returned my money.

However, regrettably till date TBWD has not installed the windows as their demand of getting paid

1 of 1 people found this review helpful.
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Company Response

Hello Don,

It looks like you have rescheduled the installation dates at least five different times. While we love to accommodate our customers, each time we arrived to complete the project, you did not permit our team to enter your home and proceed with the installation. We would love to have provided you service had you allowed us! Your windows remain in storage at our distribution warehouse since 2018.

Currently you have an outstanding cost with us, but once the invoice is cleared in full, we will gladly send your order for pick up or delivery.

If you have any further questions or need help, please feel free to contact our office at tbwcustomerservice@gmail.com or 416-756-0798.

Thank you,
Thermo Bilt Management

Cory M.
Cory M.
1 review Scarborough, ON
10/10

New sliding glass doors

Great product & installation. My living space has been transformed with these new doors - warmer, brighter and more stylish.

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Company Response

Thank you for kind words! It was truly a pleasure working on such a unique project.

missetoo
missetoo
0 reviews Oshawa, ON
10/10

Windows

Everything was great ,sales rep,and intsillation personal were very fast efficient and friendly . I would recommend this company

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Company Response

Thank you Cheryl! Both Dave and the installation team were very grateful to hear your kind words and were happy to participate in your project!

Private User
Private User
Private User reviews Toronto, ON
9/10

windows

Skillful and quick work! it took only 1 day to complete all installation with reliable products. I trust this company and I love to introduce this company to my friends!

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Company Response

Thank you Kai! It was a pleasure working with you and your lovely family. We look forward to hearing more about your energy savings!

lynsum48
lynsum48
0 reviews Whitby, ON
10/10

Replaced 4 windows

Old windows were carefully removed and the new ones installed. Carpet was covered with a sheet so there was no mess. Everything was very tidy when the work was completed.

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Company Response

Thank you for yoir kind words! We are proud to be part of you project!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Bilt Windows & Doors

Thermo-Bilt Windows and Doors has been making homes more comfortable, safe and environmentally friendly for over two decades. We work with each home owner to establish their energy savings goals. Your new windows and doors are built to the highest standard in safety and energy savings.
Our services include: Vinyl Windows, Steel Insulated Doors, Fiberglass doors, Patio doors, Storm Doors, and more!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Steel Insulated Doors, Fiberglass doors, Patio doors, Storm Doors
WEBSITE
https://thermobilt.ca/
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cheque, MasterCard, Visa
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3 windows
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.