Reviews

0/10

It was horrible experience with Window Seal West company. Had 7 windows installed last year March. Two hours late on the appointment and 1-2days work, but left outside widowed unfinished for more than 10 days(as picture showing below). I found the windows were installed quite different from the salesman promised at initial consultation. I confronted him about that. He threatened me to put a lien on my house even I did not mention the payment yet. I tried to contact the manager and the manager did not listen my concerns. I was hopeless and powerless with the situation as their customer. The installation carried on. Then they demanded to pay on the spot and did not agree that I needed to check the widows first next day. The salesman and a manager threatened me that they would take all the installed windows off as they claimed that all installed windows by them were still belong to them. They also threaten me that they would leave all the holes there let me deal with all the people inside. They were extremely unprofessional. Finally, I had to call the police to settle down the situation. What a terrible experience. Even after one year installation, I still feel troubled by them. I thought it would be better to share my experience with others. I don’t recommend this company at all from personal encounter with this company and stay away from the salesman . He said the manager was his brother in law, perhaps he could do whatever he wanted.

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