My roof is still leaking in the same spot as it was 1 1/2 years ago. I am told it has something to do with the flashing. Robert the owner came out 1 year ago to look at it. He advised they normally do not provide this with a new flat roof but he would come back in a few weeks to fix as it's leaking in my basement. He never came back i have called 2 times left messages if they could please come and fix - i am willing to pay but they have NOT returned my call. I am super disappointed with this company i honestly thought they cared about their customer. Apparently they do not. Would never recommend them. Robert came out approx 4 days ago said he fixed the problem. Still leaking in the same spot as it was initially. Down the siding and brick.Seems to me the problem with the flashing has not be fixed. Have had a few people look at it the last few days and they agree something is not correct should not be leaking between eaves trough and roof. Still disappointed!
- Approximate cost of services:
- $6,500.00
- Company Response
Hi Maureen. The review you have left our company does not reflect the work that was contracted for on your property. Upon reading your review Robert Landry went out to your home to fix a previous contractors job not related to the 2 storey flat that you paid us to do, so he repaired your fascia, at no charge, to help you with your foundation leak that happens to your home every Spring. Again we apologize for not being able to help you last Fall when we are completely overbooked and under staffed. I hope the fix will help stop all the leaking in your basement now.