Ordered a special part for a washer that we had previously purchased from ILAC. Part did not solve the problem but they would not take it back nor would they give us a merchandise credit. Have bought 2 major appliances from them in the past and numerous parts but will not shop there again.
- Approximate cost of services:
- $40.00
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- Company Response
On special order non stocked products we cannot send them back to our supplier as the shipping is more than the part itself. Sorry about the part not working for you.