Reviews


First Review

10/10

Replaced awful work done in 2017 when tiles cracked immediately. Toni is a great guy and surprised me with excellent work. Main floor tiling, and master bath.

Approximate cost of services:
$15,000.00
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0/10

I called crown electric. I told them that I needed to do two things. I had to install a ceiling fan in my basement bathroom. There was not one when the previous owner put in the bathroom. I told them that it was adjacent to an exterior wall but a hole would have to be put in. I said I would pick up the fan and the vent for the wall and I did. I also needed a floor heating system hooked up. I told them they needed to fish the wire 8 feet along an exterior basement wall. A previous electrician had done it in 20 minutes. I needed to hook up a new circuit in the box. The phone guy, George, said two hours at for one guy at $80/hour. He said I needed a permit for the changes for the ceiling fan, I doubted him and told him that I would call ESA. I called ESA and they confirmed the need for the permit. He called Tuesday and said he that he had the $71 permit and his guy should be done in 2 hours. The GUYS should up at 9:10, 40 minutes late, 2 of them. As they guy was going back to his shop to get the drill, he said it would be 4 hours for 2 Guys. I told him to have his boss call me. He did not. At 12:15, they finished the drilling and had nothing hooked up, they said they would not be done for a while. They said the job would be 4 hours each at $80/each for 2 guys. So the job went from $160 to $640. The job was not nearly done 3 hours in. They forgot their equipment. When I called to dispute the quote he said I told him nothing of the hole in the wall, nothing of the need to fish wire. I told him that I would kick him out since he would not be running up the bill on me without end and for call me untruthful. Fine said George. He would be liening me. I would have to pay him. Well, I might. But for everyone else out there, this is how they do business. Avoid them. I work in the industry. This site played a large part in me choosing crown. Most electricians are honest, give you honest estimates. Crown would have never would have gotten into my house with the 8 man hour estimate. He assumes that I will crumble in the face of the lien. I might have too. But when he called me a untruthful, and threatened me with the lien, their was no way they were finishing the job. You know $400 - 500 was probably the right cost for the job, and I was expecting 2 guys at 4 man hours maybe, but they were exploiting me, counting on the fact that I will crumble to their threats to force me to pay 4 times the original quote. Do not ever deal with this company.

Approximate cost of services:
$160.00
What could this company do to improve their services?
Tell the truth.
Any advice to offer fellow homeowners facing a similar project?
Don't use them.
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Company Response

Dear Brad
We are so sorry to hear that you had an experience that you were not satisfied with.
We pride ourselves on great customer service and we will do whatever we can to rectify the situation.
Please contact Crown Electric Ltd., we can be reached at 905-847-2804 and we look forward to hearing from you.
Sir, we do care so please do contact us.
George/John