john in Priddis

I contacted the owner of this company prior to purchasing the coupon as I wanted to ensure I would receive service as I live 10 minutes outside of Calgary. I was assured by TJ the owner that I would. When I was given an appt, they did not show up or call. When I called to inquire about their absence, they did not call me back. when I called a 2nd time, TJ apologized and said he would be there the next morning. He did not show up and did not call. When I called again he said he would have his staff drive all the way to my house for the discounted price. I took 2 days off of work and do not have my carpets cleaned. Kijjjii has only credited my account and they will not refund even though the service was non existent. I would not recommend buying through Kijjii due to their policy. Deal Find is much better. Stay away from Pro Tech. They oversell their services and then can not book you in and mislead you instead of being upfront.