As new home owner, I had called for two chimney sweeps. Coincidentally, A1 Quality Chimney Sweep had already cleaned our two chimneys for the previous owner weeks before we moved in. I had no idea, but they had my new home's record on file and let me know that there was no need for a cleaning. They also very patiently listened to an issue I once had with one of the fires (where some smoke blew down) and they told me what I had to do next time. They could have easily charged me for services I thought I needed, but instead were honest and patient on the phone and told me that no services were required at this time. Will definitely use them in the future! I'm very impressed.
- Approximate cost of services:
- $0.00
- Company Response
Thanks for your kind words, Laura! We maintain a detailed database of all our jobs, so I'm glad we were able to help you with some information about your new home. I'm glad we were able to solve your problem on the phone and I look forward to your call when you need your next sweep.