My Fiancé and I have relied on Novel Care now for the better part of the last 10 years. In that time, Sam has installed a furnace, an air conditioner, and a heat-pump at our residence in Toronto. In each instance Sam and his team were a pleasure to deal with. They were courteous and professional throughout the whole process and the quality of their work is first rate. Our experiences have always been extremely positive and we have referred his services numerous times to our friends and family. Without hesitation.