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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our tenant's basement was flooded due to their(elderly couples)fridge problems. They called us and we found Five Star Flood emergency in Homestars, and send them over. They went there taking control over the flood, and making sure that our elderly tenants are taken care off as well. They had very strong equipment that extraced water very quickly, they set their equipments there for 3 days. Our floor is laminated, they moisture checked it and it was wet, They dried them so it does not collect molds. They fixed the basement in 3 days with minimal disturbance to our tenant. They patiently explained to them what to expect in those 3 days that they were around. We really appreciate for their very detailed and proffesional job while making our tenants life a bit easier until basement was back to normal. When our adjastor came to check, he was also impressed with their proffesional job as well. We are very happy with their excellent job, great price and quick respond. We strongly recommend them to others who need flood and water damage services. They do offer other cleaning services as well. It is good to know. Taniya & Terry

Approximate cost of services:
$1,300.00
2 of 2 people found this review helpful.
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Company Response

Thank you Taniya for your great review and kind words. This is our job and responsibility to make sure you or your tenant are well taken care off in emergency situation. We appreciate your very postive experience with our company services. You and your tenant were indeed very nice people to work with. Happy holidays to you and your family.