Shawn in North york

UPDATE - So I must say, the job has been completed and looks fantastic. I have had a number of compliments regarding the look of our store and Max has really gone out of his way to make things right. While there was obvious frustration at the initial delay, my rating is based on my satisfaction with the quality of the work as well as their genuine concenr to satisfy the customer. UPDATE - Since this posting Master Grade has started work on my project, however due to weather constraints, they have been unable to complete the work. I will post a further update as the job progresses. Called Master Grade based purely on the reviews I read on Home Stars. Everything started very smoothly regarding getting a quote. Master Grade was very eager to even follow up on the quote. We agreed on the work required and the price. I provided a 50% deposit for the job in JULY!!! Since then, nothing. Approved my colour sample, after chasing them , in August and still nothing. I have called and e-mailed multiple times, when they do respond to me it's usually a false promise of the work being completed "next week". It's now the end of November, I have requested my deposit be returned to me and still nothing. Fouth quarter in retail is the most improtant time of the year and my store front looks horrendous!!! Aweful, aweful follow through run like helll in the other direction and find another company unless you want months of stress. It seems as though my only course of action at this point may be to take them to court to at least get my deposit back.