Reviews

10/10

Back in the spring of 2017, we hired Maple to renovate two bathrooms - our main bath and ensuite, and carve a linen closet out of our master closet. Their pricing was similar but the highest of the three quotes we received, however their timeline was a bit quicker so that's how we chose them. They were lovely to work with. We had proposed the job as doing both bathrooms at once (so you'd be tiling both bathrooms at the same time, electrical at the same time, etc) to save on costs, and get timeline efficiencies. Looking back, probably wasn't the best thing for us to do - it left us without a bath or shower and we definitely relied on our work and gym facilities to make it through the reno! I believe the renovations lasted about 4 weeks. We have an older home, though solidly built, and the bathrooms were complete gut jobs - as part of the work they had to remove existing wood floors below linoleum, and beef up the supports in the walls to allow for floating vanities. We didn't work with a designer - it was my ideas and Maple made them work, which was great, though I'm sure more of a planning exercise for them than maybe typical. A few months after the renovations were complete, I noted a mold patch in the downstairs closet below the new tub. I called Maple, and they were there within the day to investigate. Turns out, it wasn't a leak (thank goodness) but rather humidity and dirt from our box of dog items that we store in the top of that closet that lead to the growth. Their professionalism and quick response was pretty outstanding, and that's why I give them such a glowing review.

Approximate cost of services:
$35,000.00
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Company Response

Thank you Joanna, I appreciate you taking the time to do the review.
I'm a firm believer that it's how you react to possible problems that determines how good you are as much as the quality of the work.