Reviews

10/10

I met Nate down at the Calgary Fall Home Show and we discussed my options for replacing my 26 year old furnace. Out of ever company representative I talked to about options for furnace replacement, Nate was definitively the most knowledgeable. I left my contact information with him and was contacted the very next day to set up an in-home estimate. When Nate came to my house, he spent an hour going over all the options and fine details needed to meet my specific requirements, without trying to upsell me on unnecessary products. Side note - the other two in-home consultations I had from other companies spent about 10-15 minutes at my place and provided me with limited feedback, one of which didn't even follow through with sending an estimate! During installation, the Distinct team always arrived on time, were very careful with the removal of the old furnace, installed the new furnace with perfection, and cleaned up so well that my house was actually cleaner than before they started! The final invoice had no hidden fees and was exactly the same as the estimate provided. I am undoubtedly happy with Distinct's superior quality of service and would recommend them to anyone without hesitation. Thank you Nate, Chad, and the rest of the team!

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Company Response

Hello Brandon, Thank you so much! You have articulated what we expect from our team right from first introduction all the way through to the process to when we have completed work in your home. We expect that our team will help you understand the what options are available to you, how that will be accomplished in your home and then when we get there - you are left in better shape than when we got there! We are very thankful for your review and appreciate the time you took to send it in!