9063 in Ottawa

I hired Davey tree service to trim a large maple in my yard. The day they came, a torrential downpour started shortly after they arrived and they understandably decided to stop because of the rain. I was told to call the office to reschedule the remainder. I never signed off on the job because it wasn't complete. I called the office and was initially told I had to pay extra for them to come back and finish the job! I increased my review because they eventually came back and the end result was good...but I felt I shouldn't have had to go through the hassle to get them to finish the original job at the original price.