Carl was great giving an estimate my foundation crack repair. The guys came on site on Saturday morning when I wasn't around. They started fixing a different crack! When I came back, it was too late to stop. I told them I wasn't responsible for a communication error on their end. Andrew (manager?) called me & was very gentle & he said 'don't worry, we will take care of this one & will come back for the first crack as soon as weather permits". And they did, after the first major snowfall this week, they came today (Saturday) working from 8 am to 8 pm to get the job done! Super polite & customer-oriented people. I can't comment on the technical details of the job, but the solution they provide seems bullet-proof. Canada Waterproofers is a company you would wanna deal with! Great job guys!
- Company Response
Hi Tim, Thank You so much for taking the time to write a review for us, we really appreciate it. We do apologize profusely for the communication error on our end and take full responsibility. We are glad you confident in our repair! We hope to work for you again in the future! Thank you again, Tom.