Reviews

10/10

I began to contact Lou'ay in October of 2012, originally I was going to have the project done before Christmas but due to personal reason the project was postponed. Then Lou'ay follow up towards the end of November 2012 but I wasn't able to respond to him until January 2013. He was the only guy who follows up after several quotations. I had compared the interlocking and stamped concrete but I decided to go with interlocking. The project is about 780 Sqft and I choose Hydr'eau pave with new permeable pavement systems. It allows better water drainage and required no polymeric sand to hold the pave together. This means less maintenance and no grass will be growing in between the gaps. However, the sealing part will need to be done in the following year as this type of interlocking system require time to settle but not too worry, this is included in the cost. So I'll see you again next year Lou'ay. My AC condenser was installed on the bracket beside of my house and it was in the way for an excavator to get into my backyard. Lou'ay helped me by introduce an AC and furnace service technician – Ante, he helped me dismounted the unit and reinstalled it after the job (This is another story, if you need certified AC and furnace technician ask Ante. Fair price but awesome service). Lou'ay shows up few days later than the schedule date due to the weather. He planned to complete the job in a week and a half but he had done it in less than 4 days with 6 crew members. During the installation he used my old curb to make a retaining wall for my backyard flower bed plus replanted my bushes and trees without extra cost! The whole process was a wonderful experience and all crew members are very nice and they all work hard to their tasks. I will definitely refer you to my friend and hope you can help them to complete their project.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
I felt the crew is a bit rushing to complete the clean up so there are still a bit of debris left from behind.
Any advice to offer fellow homeowners facing a similar project?
Homeowers must compare the advantage of interlocking with concrete patio and don't go overboard with your own budget.
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Company Response

Thank you Peter for the great review. Thank you again for trusting us with this new product. Not only does it look great, but is also much better for the environment as it prevent water run of into storm drains and then to the lakes. We hope you share the benefits of this product with your friends and family.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hotwire came even in the rain, as they promised to get my exterior potlights done! Not rain or snow stopped the crew from finishing the said project as planned. We had requested LED potlights on the exterior or soffit of our home to be installed and they designed and installed them for us. They are awesome, thank you so much! A 10 for Hotwire Electric. I think i will have more electric project when i finish my back yard patio and basement and I plan to call you!

Approximate cost of services:
$1,200.00
2 of 2 people found this review helpful.
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