We were looking for a new home together as a new couple , came across Montorio Homes loving the style and the country feeling where a few of the quick possessions were in Hawks Ridge . Zaynab helped us through the process bringing us happiness for our future in our new Montorio Home that we chose and love , thanks Zaynab :) We have moved in and still awaiting for Montorio Homes to call us for our 3 month meeting on top of that our list of house things that need to addressed immediately because it’s taking too long for a call back .... when do we get to exchange our kitchen light to a smaller one , tree and shrubs to be planted, small amount of paint for us to do touch ups ourselves, master shower head drips , garage door keypad code change isn’t working and company isn’t calling us back either as we were told to call them for the help , windows were washed recently but 2 were missed the master bathroom window was the window we discussed getting cleaned which wasent done and the house carpets were just vacuumed not cleaned , eaves troughs weren’t cleaned either which I was insistent on a thorough cleaning and he agreed with all the traffic that came in ,doesn’t seem like much but the list just keeps getting longer .... please can someone from Montorio Homes call us to address this issue asap we would appreciate it :)
- Approximate cost of services:
- $490,000.00
- Company Response
Thank you for your review! I am glad Zaynab was able to guide you through the process of buying a new home with Montorio smoothly and we wish you many years of happiness in your home. With regard to the Service issues, I have spoken with the Warranty Department and they have informed me that the majority of the repairs and issues mentioned have been rectified, however, if there is anything outstanding please do not hesitate to contact us (780-476-7070), and we will be more than happy to help.