Terrible coordination for delivery
In-store service was fine, but delivery coordination was terrible. I had to change my delivery date, but this was done while I was still in the store on the same day of purchase. Several emails and phone calls were required to resolve a delivery date, which ended up being over a week after the original date. They need better internal coordination.
- Approximate cost of services:
- $1,000.00
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- Company Response
Thank you for your feedback. My apologies for the difficulties you experienced with regard to your delivery date. Your feedback has been provided to our Home Delivery department and we will strive to ensure your situation is not repeated.
Regards, CAS