joey

I met Boris Sherman about one year ago when I asked him for esimate of cost for a furnace. At the time, it was recommended that I also change the air conditioner as both units were really old and I was having ice and condensation issue with duct coils, but I did not have enough money. So I save up, and one year later, and asked Mr. Sherman for another estimate. Mr. Sherman was very pleasant on our first meeting, so I felt comfortable with asking for another estimate. Mr. Sherman provided me with a detailed estimate of cost with size, models no. and number of years warranty, and warranty from manufactuer. I did not have to ask for this, so he was very upfront and transparent -- like his website. I was very comfortable with my decision to hire him as he has A+ rating with Better Business Bureau (BBB). Mr. Sherman answered all of my questions and concerns before installation date. On the day of installation, Cam and two others came. They were very professional and most quiet, always cleaning up after themselves as they worked. The old furnace & air conditioner was taken away from a scrap person very early. I asked CAM how to move the air conditioner in the near future to resurface the cement sidewalk. He said this would cost about $400 for service to close, uhook, and rehook the unit, and he suggest that I install the air conditioner on brackets above ground which would only cost an additional $75. So I agreed on that and he also provided a longer length of tubing so I can lower it in future. What is special is that he explained step by step how I can safely lower the air conditioner in future. He speaks with patience, made sure I understood the steps, and I feel like I am being taken care of "now" and in "future". There is a remarkable difference from my experience with Cozy World and Direct Energy Home Services contractors. Cozy World take pride and care in their work, and my experience with them was pleasant. I would definitely recommend them to my friends.