I had contracted them to inspect my 20 year old furnace. The technician showed up 1.5 hrs late. He then, in quite a hurry, inspected the heat exchanger and told me it was defective. Not knowing any better I believed him. He told me it was defective and would have to be shut off and red tagged and that a sales guy would bring me the red tag. I made an appointment with Doug who showed up at my house and he tried to sell me a furnace. He didn't have the red tag and told me he wasn't sure why the technician hadn't attached it to the furnace like he was required to by law. I really had a bad taste in my mouth at this point so I called around and got multiple qoutes. I ended up using another contractor and now have a great new furnace. When they took out the old one they mentioned that it didn't look too bad and put a camera inside to take a look. As it turns out the furnace was not defective and I could have potentially used it for a few more years. Do not trust this company. This, in my opinion, borderlines on FRAUD!!!
- Approximate cost of services:
- $100.00
- What could this company do to improve their services?
- Honesty will go a long way
- Any advice to offer fellow homeowners facing a similar project?
- Do not use this company and if you already have get a second inspection