Reviews

10/10

There was a leak from bathtub in upstairs master en-suite washroom. Leak happened even taking a quick shower (no duck baths). This caused damage to main floor laundry room ceiling. Val came from DrainCom. He waited patiently for me when he got there right on 4PM (DrainCom said appointment was 4-6PM), but I was stuck in traffic and got home 4:15pm. He found several issues with bathtub, he showed me drain had plumbers putty which was wrong for that application. He had to open the wall in Walk-in Closet, behind bathtub faucet/shower wall and discovered pipe was leaking there too. This was a big job and I was nervous how much it will cost me. Luckily I hired a great plumber and he fixed all approx. $500. That's it! After he left, I discovered our Powder Room toilet stopped getting water after flushing bowl. I called DrainCom and he found out that the water hose was an anti-flood hose which blocked the water. Val fixed this without charge too! Highly recommended. My parents referred me to him (Val also fixed my parents' leaky faucet too).

Approximate cost of services:
$500.00
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Company Response

Frank, thank you for the review. We're happy to hear that you're satisfied with Val's service. Don't hesitate to contact us again for any plumbing needs.