Ralf came highly recommended by a tile shop in Stouffville and he did an excellent job tiling our master bathroom. He gave us a very competitive quote and what convinced us to go with Ralf was his professionalism and business-like manner. He provided a written quote and there were no surprises when the job was completed and final invoice submitted. It was quite a challenging job as Ralf was working with travertine tiles but the bathroom looks terrific!. He was a very neat and a quick worker -we will certainly contact him again with our upcoming renovations in 2012.