If I could give Firewood Solutions a lower review than 1 star I would. This was by far the worst customer service I have ever experienced in my life. To begin, Glen was 2 hours late dropping off the wood, which proved to be a huge inconvenience seeing as I was hosting that night. Furthermore, his negative demeanour and harsh attitude made it seem as if I was the one inconveniencing him. In retrospect this in and of itself should have tipped me off, but the wood was there so I decided to continue. TO TOP IT OFF, the wood is by far the worst quality wood I have ever purchased! When I called Glen to see if he would be willing to swap it for a different batch he accused me of being broke after Christmas, and that this was some sort of scheme to get my money back! I would recommend using ANYONE BUT GLEN! Foraging for the wood yourself will likely prove to be a easier experience.