-late with everything-templating, delivery, installation
-actual price 30% higher then quote, but deposite was not refundable so forced to go with this company.
-Templating not accurate so installers struggled and needed almost a full day to install...whole section of edging missing
-delivery postponed 3 times (usually the day of), thus missed numerous days from work
-delivery guys came in middle of night one time to try and deliver and install
-company would not return phone calls until I called them 3 times for each issue (many of them)
-countertops nice but edging not, had numerous cracks and needed 'filling in'--which is still noticeable
-missing pieces from the sink that we had also purchased
-countertop has since cracked almost in half (we have never put lg amt of weight nor dropped anything on it to cause this) and I still can't get anyone from Ganito to return my phone calls
- Approximate cost of services:
- $3,000.00
- Company Response
Have never heard of this customer or situation before. Have never received any phone calls from this customer, if he/she actually exists???