Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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84%

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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13508 reviews)

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Veronica from Brampton
Veronica from Brampton
1 review Brampton, ON
10/10

Furnace and Aircondition

Our furnace was red tagged and we needed to desperately get things warmed up. Took a few quotes from various companies but by and far, the time and explanation was so professional from the sales person, Rodney Schunker that we decided to go with Reliance and are happy. Good job overall

Approximate cost of services:
$4,800.00
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Company Response

Thanks very much Veronica. We appreciate the opportunity to earn your business and thank you for choosing Reliance Home Comfort. ~ Rich

John from Mississauga
John from Mississauga
3 reviews Mississauga, ON
10/10

Replacement of Furnace and A/C Unit

Our furnace and A/C unit required repair after providing 15 years of trouble free service. Having been a loyal Reliance Home Comfort Protection Plan customer for years, they were my first call for quotation.

Brendan Murray from Reliance's sales team was on our doorstep in less than 24 hours from my initial call and from start to finish was a consummate professional to deal with. No detail was overlooked and Brendan went way above and beyond to field all of our questions and to provide us with the best pricing and warranty around, all while maintaining a non-aggressive approach to the sale.

Brendan was only too willing to make numerous trips to our home to ensure that no detail was overlooked and called immediately after the installation to make sure we were satisfied.

Brendan, you didn't disappoint and we are thrilled with the new equipment and are even more thrilled with the hands on customer-oriented approach you took in dealing with us. I continue to sing the praises of Reliance Home Comfort thanks to Brenda Murray, another fine representative of their company.

Many thanks again Brendan!

Approximate cost of services:
$5,500.00
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Company Response

We sincerely thank you for this John. Having such a longstanding customer share such a glowing review is very gratifying. Thank you for giving us the opportunity to present you with your options and we are glad that your experience was such a positive one. I will be sure to share this great feedback with Brendan and the team. Thanks again. ~ Rich

A Martins from Mississauga
A Martins from Mississauga
3 reviews Streetsville, ON
10/10

water heater and furnace

Bradley Starratt came out to install hot water tank, but quickley learned that there was more work then he was prepared for and told about. So he did a preinspection of what had to be done, called suppervisor and set everything up for next morning. He was very pleasant and polite. He went out of his way to try and make me comfortable about everything. Next morning Reliance sub contractor, Acme cooling and heating (Deep) came out and did a great job and very pleasant. Good job all around and glad I picked Reliance.

Approximate cost of services:
$700.00
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Company Response

Thanks for choosing Reliance Home Comfort and for taking the time to provide this wonderful review. We appreciate it. ~ Rich

Louise from Burlington
Louise from Burlington
1 review Burlington, ON
6/10

Water Heater Maintenance

Daryl came to my home to replace a water heater. He represents your company in an extremely professional manner. Daryl was friendly, polite, kept the work area clean, and after the job was done - explained what each of the valves controlled, as well as how to switch them off if necessary. He arrived after a long list of snafu's the day before that saw me wait for 7 hours for a technician, who in the end did not come. Daryl restored my faith in your company. He's a gem. You're lucky to have him!

Approximate cost of services:
$0.00
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Company Response

I'm sorry to hear about the initial problems you encountered Louise but am glad to hear that Daryl was able to resolve this issue to your satisfaction. ~ Rich

martin from Burlington
martin from Burlington
1 review Milton, ON
10/10

hot water heater replacement

Leaky tank. Replaced right away. Great service from the time i called the service center to the clean up after installation. Thanks Matt and Aman. Highly recommend reliance home comfort.

Approximate cost of services:
$20.00
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Company Response

Glad to hear this Martin. Thanks for taking the time to provide this great feedback. Kind regards. ~ Rich

Philip Small from Burlington
Philip Small from Burlington
11 reviews Burlington, ON
8/10

RE & RE HVAC

after 22 years...time to replace existing...good news is that I purchased most efficient system for home comfort....bad news is that installers could NOT get the furnace to operate...does this qualify me for $500? inconvenience offer? Appears as if mother board on furnace an initial failure-no fault of installers who did an exemplary job. Currently waiting for Reliance service man as furnace was installed today April2/2104

Approximate cost of services:
$8,000.00
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Company Response

Thanks for this feedback Philip. If you are in need of assistance, please don't hesitate to contact me at rmassingham@reliancecomfort.com. Thanks in advance. ~ Rich

Scott Williamson from Halton Hills
Scott Williamson from Halton Hills
1 review Georgetown, ON
10/10

water heater installation

Service tech Paul Fenney id# 498 was great! Fast, accomodating, professional, and went above and beyond for finding a solution to accomodate our difficult space for our water heater install. Thanks again!

Approximate cost of services:
$0.00
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Company Response

Thanks for providing this great review Scott. We appreciate your business. ~ Rich

Paul Chapple from Hamilton
Paul Chapple from Hamilton
1 review Hamilton, ON
10/10

furnace/water heater

I would like to thank Reliance and I'd have to say their #1 sales rep Jason Newton. My family was down with no heat/hot water and they were both there to help my though my dilemma. Jason Newton walked me through with their products and not once pressured me into something I didn't need. A true gentleman working for a great company. Thanks guys

Approximate cost of services:
$0.00
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Company Response

Thanks Paul! We appreciate your business and value the time you've taken to provide this great feedback. I will be sure to share this with Jason and the entire team. Kind regards. ~ Rich

Dong from Bolton
Dong from Bolton
1 review Bolton, ON
9/10

Reliance

Saleem Malik help me to fix the water heater. He figure out the problem right away once he see it, and replace the part within fifteen minutes. He is a very friendly and helpful technician.

Approximate cost of services:
$29.00
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Company Response

Thanks Dong! We appreciate the time you've taken to share this feedback. ~ Rich

Jacqueline Timothy from Windsor
Jacqueline Timothy from Windsor
1 review Windsor, ON
10/10

Heating & Air Conditioning

I dealt with the Windsor Representative at Reliance in an attempt to alleviate the high heating cost of the existing electric wall heaters in my rental house. The first option was not available in my time frame but she came up with an alternative that will also provide air conitioning and heat to supplement the gas fireplace in the winter months. She was very helpful and a pleasure to deal with.

Approximate cost of services:
$4,200.00
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Company Response

This is wonderful news Jacqueline. Thanks for taking the time to share your experience. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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