Reliance Home Comfort

I called Reliance home comfort regarding my central air, they sent John Saliba within 24 hours and he fixed the problem. Very professional and he explained what the problem was. I would recommend this company 100%.
Excellent service.

My fiance and I had nothing but a GREAT experience with Reliance. Rodney, our sales advisor, explained everything and all the details. He truly has a great knowledge of their products and is very dedicated to the company. Rodney called us to ensure installation was running smoothly and even came by later during the day! Talk about taking care of your customers!

Our great experience did not end there. We had 2 installers, Bill and Wes at our home for the entire day and there is not one negative thing to say about them. They were extremely professional and friendly. They walked us through how to use the systems and left our house so clean. We have had many service calls to our home and nothing compared to their workmanship, cleanliness (left no mess) and professionalism. They make quite the team!

We would definitely recommend reliance in a heart beat! Nothing but a positive experience. We hope we will not have issues with our units but we are 100% certain that any issues will be handled in the proper manner!

Allen who installed water heater did a great job. He is very good worker, answered all questions and gave advice. I have no complains. Your service was excellent. Thank you, Allen.

My ac unit/heater quit on us, we went most of the summer without ac, we called reliance as my family has dealt with them and I have in the past. They were very knowledgeable and were able to explain all te options I had for putting a new unit in. When the day came to put it in the guys were very nice and accommodated my children who wouldn't stop bugging them. They got it in fast and promptly. All in all very happy with the service.

Our annual furnace inspection took place in early August under our Maintenance Service Plan. Technician, Ron M., (#1582) was prompt, efficient, and made a fuss over my dog. The last item was the most important, of course!

Wes has been very helpful and resourceful, he fixed my problem in a timely efficient manner. I'm happy with his performance, would recommend your company and service to others. Thank you reliance

Called union gas in the morning about rusty hot water, they sent a service man John #1485 was clean and polite he change the hot water tank very please about is work was fast.

After 20 years it was time for a new AC / Furnace. Contacted Reliance and met Norman Wong who made the process painless. His follow up after installation and professionalism exceed my expectations. The installers were on time and explained their way through the installation. I am now totally equipped with Reliance from Security to Water Heater to AC/ Furnace and they have always provided great service

I am very happy with the workmanship, but the sales person promised a few things of which are still outstanding. 1. The rebate from the government was rejected due misfiled form. 2. We were promised 6 months no payments, its 2 months and they still withdrawing money from our account. I am very unhappy on how this is being handle.

After the recent flooding event on August 4, 2014 in Burlington, Reliance was out immediately to check our hot water tank and the safety of our home. We met with Rodney Wiens, who was extremely compassionate to our situation and even though he was extremely busy and backlogged dealing with others in the same situation, he came out to personally meet us at 8:30 pm and answered all of our concerns which lasted til 10:30pm. His professionalism and knowledge and the ability to meet us where we were at set Reliance apart from other companies which seemed to be taking advantage of people during this situation. He had a very professional crew, Matt and Neal, who pleasantly showed up on the job at 8am two days after meeting with Rodney. They were also polite, courteous, clean, professional and explained everything thoroughly. They were a joy to have in my home. I also love the option to rent with a maintenance program which is included, leaving extra costs and worry off of my plate in the future. This is my first time filing out any rating and I was so impressed that I personally emailed my friends and neighbours to tell them about my exceptional service. You guys rock. If you need any heating or a/c work done, I highly recommend these guys and I have no relationship with these guys either professionally or personally. This is an independent review of my fabulous experience.

Rodney Wiens
Reliance Home Comfort
830 Harrington Court, Suite A
Burlington, ON
Mobile 905-802-6162
Email: rwiens@reliancecomfort.com

Thanks! Nicole