Reliance Home Comfort

51 Simcoe Street South Oshawa ON L1H 4G4
Reliance Home Comfort
Owner/Manager
Customer Relations [Full profile]
HomeStars  >  Heating & Air Conditioning in Brantford  >  Reliance Home Comfort
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84%
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Reviews by rating (past 12 months)
1676
55
211

Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (8350 reviews)

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Private User
1 review Thunder Bay, ON
8/10

My Furnace and air conditioner was serviced by Cameron Altins (3567) on Saturday April 22nd. He called me, identified himself and was at the house at the time he said he would be here. He was wearing booties over his boots, was great at explaining to me every detail of his Inspection and answering all my questions and concerns. Additionally, he gave me advice about the use of my system. He also gave me a Reliance information sheet about my actual plan and the new plumbing plan available. Cameron was professional and very knowledgeable at his job. Thanks for the great job!

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Company Response

Thank you for taking the time to post your comments and review! We appreciate you taking the time to share your experience ~ Penny

Private User
1 review Brampton, ON
10/10

we had service this morning with technician MANJEET WARRAICH VERY HELPFUL AND PROFESSIONAL SERVICE ACTUALLY TOOK THE TIME to show us HOW TO USE THERMOSTAT PROGRAMMING ETC.thermostat would fluctuate temperature through the day we had no idea what was happening

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Company Response

Thank you for taking the time to share your comments and review! We're always happy to help and appreciate your feedback ~ Penny

Private User
1 review Onaping, ON
0/10

Reliance only provides 24/7 phone support
But when your furnace dies on Sunday at 20 below, just talking to someone doesn't help.
I am dropping Reliance in favour of someone who will come out out on the weekend

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Company Response

Hello,

I am sorry to hear about this experience. Please email me [email protected] if you require assistance and I'm happy to help ~ Penny

Michael slivinsky in
1 review Oshawa, ON
10/10

Kim Dietz came to our home for a free quot on an A/C unit he was very helpful in finding the perfect unit for us we are going to have a very cool summer thanks reliance

Mike slivinsky

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1 of 1 people found this review helpful.
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Company Response

Thank you Michael for choosing Reliance! We're always happy to help and appreciate your review ~ Penny

Glenn Ritchie in
1 review Oshawa, ON
10/10

I called reliance because my hot water tank was leaking and because I rent water tank was replaced at no charge
Wes. C. # 2380 attended on Saturday April 22 and installed new tank
Wes was professional and courteous and very knowledgeable at his job
Thanks Wes for the great job

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1 of 1 people found this review helpful.
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Company Response

Thank you Glenn for taking the time to share your review! We're always happy to help and appreciate your business ~ Penny

Wes Morin in Toronto
1 review North Bay, ON
10/10

Furnace and air conditioner was serviced by Grant Wilkie DAAA4362
Grant called and identified himself and was at the house at the time he said he would be here. He wore booties over his outdoor boots and was great at explaining to us every detail of his
Inspection. A nice touch was when he addressed to my husband as Sir. Very respectful and pleasant young man. thanks Grant.

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1 of 1 people found this review helpful.
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Company Response

Thank you Wes for the great review! We're very fortunate to have Grant as part of our team and appreciate your feedback ~ Penny

Kim in
1 review Windsor, ON
10/10

April 23, 2017 Phil (plumber) just diagnosed running water problem in toilet and replaced the gasket in under 10 minutes absolutely fantastic service and he was so nice. April 21, 2017 Ian B 0217 a Reliance tech was just here and I couldn't be more impressed. He was very efficient and knowledgeable. He replaced the valve that was leaking, cleaned the flame sensor and tested the system in under 20 minutes. Fantastic service!

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1 of 1 people found this review helpful.
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Company Response

Thank you Kim for taking the time to post your comments and review! We appreciate your feedback and are always happy to help ~ Penny

Private User
1 review Barrie, ON
10/10

Reliance Yanch attended to a non start issue with my portable air conditioner. Turned out to be a circuit board issue. Tom happened to notice that the manual included a remote control. I found it and
with one push of the start button, it started. Hopefully the remote will continue to work so a costly circuit board isn't necessary!

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1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to share your experience! We sincerely appreciate your business and are always happy to help ~ Penny

Jay pereira in
1 review Hamilton, ON
10/10

Had problems with my furnaceand met with Simon, great representative very kind and very professional, will be calling him back for further service. He's the best in the business !

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1 of 1 people found this review helpful.
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Company Response

Thank you Jay for the great review! Simon is always happy to help and a great part of our team! Thank you for your business ~ Penny

Private User
1 review Oshawa, ON
10/10

I recently moved into my home 6 months ago and wanted to have the AC and Furnace checked out so I got a maintenance plan through the Reliance website. I couldn't have been more pleased with the service Mario (Badge #2575) provided. He performed a deep inspection of both my AC and furnace and gave me best practices on how to keep things running efficiently. He took the time to check CO2 readings and even went above and beyond recommending options in the event of replacement. He was genuine and honest enough to let me know I was good with what I have now and provided additional information for energy efficient procedures moving forward. I truly believe I made a wise decision and can't thank both Reliance and Mario enough for helping me protect my home for years to come. Thanks a bunch!!

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1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to share your experience! We're always happy to help and appreciate your business. Thank you for choosing Reliance! ~ Penny

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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