Reliance Home Comfort

Heating & Air Conditioning
51 Simcoe Street South Oshawa ON L1H 4G4
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85%

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Reviews by rating (past 12 months)
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Best of 2019 winner 6 timesBest of 2019winner 6 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (11247 reviews)

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John in Sawmill Valley
John in Sawmill Valley
1 review Mississauga, ON
10/10

Basement pipe leak

Rocco called ahead to let me know when he was coming and arrived on time. He was able to quickly diagnose and fix the problem. He kept the site clean and he was friendly to work with.

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Company Response

Thank you for your wonderful review John! - Gemma

Private User
Private User
Private User reviews Hamilton, ON
8/10

Repair Service for Rental Furnace

Service technician very thorough and ran a diagnostic on furnace. Replaced leaky valve on humidifier, replaced filter and has ordered for installation a replacement thermostat. Very pleased with service that Alex provided.
One glitch in this whole process was we were booked for service between 1 and 5 p.m. on Friday Sept 13th and were not notified that we would not see a service rep until Sunday Sept 15th between 8 a.m. -1 p.m. until we called at 5:30 Friday to inquire to ask what happened. We would have appreciated a call or e-mail that our appointment time had been changed as we had arranged our schedule to suit the original service appointment.

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Company Response

Thank you for your review and for taking the time to share your experience. I apologize for the scheduling glitch. Please feel free to email me directly at gwillson@reliancecomfort.com and I can further investigate your service appointment. - Gemma

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace and Ac service for winter

Easily booked, prompt with a service date. Pleasant. Technician was marcel; a professional, friendly and respectful fellow. He went above and beyond, thorough and efficient . Would highly recommend this company for any heating and Ac projects

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Company Response

Thank you for your fantastic review and recommendation. - Gemma

Private User
Private User
Private User reviews Oshawa, ON
10/10

a˜˜pal furnace /air checkup

I met two exceptional men who were VERY knowledgeable and helpful. Frank (supervisor) and Asmwama they took time to explain what they were doing and used language that helped me to understand and appreciate my equipment and how to maintain it throughout the year

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Company Response

Thank you for the great review and for taking the time to share your recent experience. - Gemma

Private User
Private User
Private User reviews Toronto, ON
10/10

Water tank issue resolved quickly

Brandon was great! He came right on time, was very thorough, very professional, and fixed the problem right away. I am very happy with the service provided and would absolutely recommend

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Company Response

Thank you for your wonderful review and recommendation. - Gemma

Diane in Toronto
Diane in Toronto
0 reviews Toronto, ON
10/10

Leak

Had a leak in the kitchen. The reliance rep arrived within the time specified by his office. He fixed the problem immediately and
made recommendations regarding our old faucet.
Excellent service! Super helpful.

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Company Response

Thank you for your excellent review Diane! - Gemma

Alex in Oshawa
Alex in Oshawa
0 reviews Oshawa, ON
10/10

Heater replacement for free

great service, very quick response. Job was done in minutes. The technicians was professional. highly recommended thank you.
great service, very quick response. Job was done in minutes. The technicians was professional. highly recommended thank you.

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Company Response

Great to hear thank you for your review. ~Nicole

Robert in London
Robert in London
1 review London, ON
8/10

Hot water heater replacement

Josh was the service agent who came to our home on Sept 8th to replace our rental water heater. Josh was professional and friendly and it made the entire experience a pleasure! Thank you!

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Company Response

Thank you for the wonderful review Robert. We appreciate you taking the time to share your experience with us. ~Jessica

Private User
Private User
Private User reviews Toronto, ON
10/10

Hot Water Heater Repair

Richard from Reliance was great, quickly identified and addressed the issue, was able to answer my questions, and provided suggestions. Quick service and a great experience. I will not hesitate to call again if needed.

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Company Response

Thank you for the great review! ~Jessica

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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