Canada Custom Shutters

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97%

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Reviews for Canada Custom Shutters

Average customer rating:
9.9 10 (36 reviews)

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Katie
Katie
2 reviews Toronto, ON
10/10

Sunburst custom shutter job

We had a custom shutter made to complement existing shutters in our living room. It is a half-moon shape, and not at all even, so a tricky job to take on. Canada Custom Shutters gave us the best quote, and we are so pleased with our shutter! The first time they came to install it, we did not like the design that had been done and there had been a miscommunication about what look we wanted. They re-did our shutter, no hassle, and ensured we were completely satisfied. THAT is customer service. We highly recommend this company.

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Sheila in Old Toronto
Sheila in Old Toronto
1 review Toronto, ON
10/10

Angled windows in a loft

Canada Custom Shutters
905-953-0801
East Gwillimbury
ON
L9N 1G8
CANADA

I chose Canada Custom Shutters (CCS) because I did not like the look of vinyl and thus searched for wood alternatives. Secondly, I had a series of angled windows to cover so needed a custom design. The reviews of CCS by customers were positive and it was a local manufacturer
A principal with CCS arrived shortly after I contacted them, discussed the options, showed me samples of the construction of the shutter and after preliminary measurements gave me a quote. It was obvious that the angled windows, while a challenge, were very doable. The final price was exactly what was quoted even though the installer had to modify one shutter because of uneven framing of one angled window.
I really like the custom look of having frames and shutters on the windows that were painted by CCS to exactly match the trim in the room. CCS did the painting as the shutters were constructed so it looks great. This large A frame loft is defined by its windows. Wooden custom-made shutters are not the cheapest alternative but are worth every penny. The shutters are what grab your eye as you enter. They are truly elegant.

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M Hogg in East Gwillimbury
M Hogg in East Gwillimbury
1 review East Gwillimbury, ON
10/10

Exterior shutters

We are thrilled with our shutters and the way they add that finishing touch to our home. The service from quote to build to installation was of a very high standard and we are satisfied that we have received a top quality product which adds to the authentic look of our historic home. Many thanks!

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Company Response

Thanks for sharing your story! We all especially love to hear that historical projects went beyond expectation as they there are so many elements that need to come together

Dennis
Dennis
4 reviews Markham, ON
10/10

Highly recommend this company for wood shutters to ALL my family and friends over the years!

Before homestars was around, I found Mark's family-run company by a recommendation from my brother who had shutters made for his home. Not only was Mark the nicest contractor that we got estimates from, but he was part owner, fabricator, and one of the installers. Our house was outfitted with 38, 3.5" wood plantation shutters, of which 2 were fabulous arched sunburst panels. Since it was installed 5+ years ago, I can say that the fit and finish of the product held up well. I recently replaced all windows and contacted Mark for help in reducing the width of 8 of the panels and replacement parts for some of the magnets. Mark did not hesitate to help and gave me complimentary replacement parts. He goes beyond what I would expect and I had to hop on here to let you know that they make quality shutters. I have referred family and friends over the years and they concur that the experience has been absolutely positive.

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Company Response

Hey Dennis thanks for sharing your experience it's always a pleasure working with you guys your the best!

afletcher in Aurora
afletcher in Aurora
2 reviews Aurora, ON
10/10

Traditional Wood Shutters for 100 year old home

It’s not very often that you can say a company exceeded your expectations, but that’s exactly what my experience with Canada Custom Shutters was like. I had originally hired another shutter company, coordinating my new window installation to their precise specs. One week before the window install I got word the shutter company was out of business! I freaked out and turned to review sites like this one to find a new company. After reading wonderful things about Canada Custom Shutters I gave them a call. Imagine my surprise when none other but the owner, Goran answered my call and assured me they could take care of me. Their sales representative Nick arrived that same day, reassuring me they could take over the job. When the window install got complicated, Nick was there, first on the phone with the installers and then in person to assure the new windows would easily accommodate a seamless shutter install. Literally three weeks later the shutters were ready, installation set up immediately according to my schedule. Installation was complicated as my older home meant window frames were uneven and crooked. Jim really took his time, ensuring a perfect fit, even had the quality assurance manager come out and take a look during the installation. After completion, I wanted to paint my window trim to match the new shutters. When I had trouble getting an exact match, Nick was there once more dropping off a paint sample to help ensure a perfect match. Wow! What service, honestly…
I know this review is long, but it is obvious how much Goran and his team care about their customers. Oh and I forgot to mention the shutters look fabulous, function beautifully, and come with a lifetime home owner warranty. Doesn’t get any better than that!

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Company Response

Hey Adriane,
Thank you for your kind words and for sharing your experience, my brother Mark and I are so very proud of our team for bringing their A-game on every order and we're so glad you've had a great experience! Thank you, from our team to you and yours we hope you have a safe and wonderfully happy Holiday season and our best wishes for the new year
Sincerely,

Goran, Mark and the whole team at canadacustomshutters.com

mnq in Toronto, Ontario
mnq in Toronto, Ontario
3 reviews Toronto, ON
10/10

California Shutters

Canada Custom Shutters installed California blinds on the windows in our living/ dining room. Their service was very professional , courteous and efficient . I would highly recommend them.
I would also like to thank Homestars for this priceless service they offer.

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Company Response

Thank you, it was a pleasure to working with you in this project.
We truly appreciate your business.

Private User
Private User
1 review Toronto, ON
10/10

Outstanding!

We are so pleased with our new custom shutters. Every stage of the project, from sales to customer service to installation, was perfect! The quality of the shutters is truly outstanding. I highly recommend Canada Custom Shutters.

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Company Response

Thank you, we truly appreciate your business.

Richard in Toronto
Richard in Toronto
1 review Toronto, ON
10/10

Shutter Installation

My wife and I are so glad we decided to use Canada Custom Shutters for our installation. Not only was the price great, but the service from the salesperson, front desk staff right up to the installer was superb. The installation was quick and the shutters look great. There was a slight issue with how we wanted one of our bedroom shutters cut 1/3 from the top, however the owner came in himself and replaced the pull bars for no extra charge. This great customer service proved to me that we made the right choice. I would highly recommend Canada Custom Shutters for anyone looking for great service, quality and price.

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Company Response

Thank You Richard for posting this kind review.

Vicki
Vicki
3 reviews Toronto, ON
10/10

Plantation Shutters for whole house

This review is long overdue.
1. What made you select Canada Custom Shutters?
Quality and customer service.
2. What were the Top 3 things that made you really happy with our service and products?
Quality: The louvres are about 3.5" and made of Basswood. The frame is American Yellow Poplar. I decided to go without a divide bar (as the frame is quite sturdy), went with an offset tilt bar, and white hinges. Paint used seems to be high quality - has not faded since installation.
Installation: They came on time and placed all shutters up in one day!
Warranty: Lifetime warranty. Each shutter has a code on top. With their lifetime warranty it makes it easier to identify the shutter in your home when you call them for anything.
3. How do your new shutters make you feel?
Makes my home feel more upscale and value added to my home.

Overall, great product and service packaged with a lifetime warranty, I will recommend Canada Custom Shutters to all my friends.

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Company Response

Thank you for your kind words and your recommendation, hope you are enjoying your new shutters.

Private User
Private User
1 review Toronto, ON
10/10

Shutter installation and repair

Many of our friends/colleagues recommended California Shutters but we chose Canada Custom Shutters because the quoted us a much better price and we were very pleased with the quality of the product. Why spend more when you don’t need to?

When we had the shutters initially installed 10 years ago it was a big job – just about every window in the house. The installation went so smoothly. There were absolutely no issues – the installer was efficient and so pleasant. We recently needed two louvres replaced (our kids broke them playing) and again I found the service was fantastic. The installer when out of his way to keep the cost to a minimum (e.g. salvaging one of the louvres rather than requiring a replacement).
We love the shutters. They are simple but elegant. And finish each room beautifully.

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Company Response

Thank you for your kind words. It's great to let consumers know when you buy our quality wood shutters they will truly last a lifetime. We stand by our product and our services even after installation. We are happy you have enjoyed your experience and shutters for the last 10 years, may you enjoy them for many years to come.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canada Custom Shutters

Canada Custom Shutters is celebrating 30 years of Manufacturing Fine Quality Wooden Shutters.
Our Fine Quality Shutters can be found in the finest homes, hotels and offices in Canada. Interior California Shutters and Exterior Shutters

Please contact our friendly sales staff at 1 (866) 532-5893 or type "canada custom shutters" into your favorite search engine to visit us on the web.

Dealer Inquires Welcome

CATEGORIES
Shutters & Blinds
PRODUCTS
Interior California Shutters Exterior Shutters
SERVICES
Sales,Manufacturing and Certified Installation
WEBSITE
http://canadacustomshutters.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
40
MEMBERSHIPS
A+ Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.