removal of existing appliances
Able Moving did my moving from house to townhouse. The old appliances were to be removed from kitchen and basement by the owner. They were not. My friend wanted them and Mark and George agreed to remove them and install them at my friend's - she paid them $80.00 which was their price. They did not follow through. Said they could not get off fridge doors in order to remove from house. They tricked us as doors were removable. They ripped my friend off. For that reason I will not refer anyone to Able Moving. Heaven help those who will have this same situation. They left cell numbers but never returned our calls. They are unprofessional. The manager, as well, was playing us. He did not help either. They scammed my friend who is a widow and myself. They are not trustworthy and for that reason Able Moving is not to be trusted. I will never refer them to anyone!! No conscience, I hope what goes around comes around to them. Have a rotten day guys (Mark, George and Jason).
- Approximate cost of services:
- $900.00
- Company Response
Dear Mary. Mark and George did admit that they did not complete their agreement with your neighbor. You have neglected to mention that the fridge is the only appliance they did not move due to the difficulty removing the doors and the time it would take. They admit that they promised to return to do it and did not. Under no circumstance does Able Moving & Storage Ltd. condone our staff making under the table, cash deals, behind our backs. This is what you and your neighbor did and as a result, Mark & George were suspended for 2 work days without pay. Jason from Able Moving & Storage Ltd. could not force Mark & George to go back and fulfill their obligation which was not authorized by Able Moving & Storage Ltd.. Able Moving & Storage Ltd. does not accept any liability in this matter. Your neighbor should have called Able Moving & Storage Ltd. to make the moving arrangements, under contract, of these appliances and would have been completely satisfied with the service received. I regret that you and your neighbour may disagree with the terms and conditions that Able Moving & Storage Ltd. operates under. Best regards, Jim.... Able Moving & Storage Ltd.