DO NOT HIRE THESE PEOPLE..Had 4 broken items..Our belongings were mixed in with other people's (ie boxspring)..We were overcharged $500..Never got our money back for returned boxes..
manager will not return e-mail or phone calls..
- Approximate cost of services:
- $2,400.00
- Company Response
Dear Rejeanne. You sent more belongings than you indicated you would, during your free inhome estimate by Able Moving & Storage Ltd. It took our people 1 hour longer to load and 3 hours longer to unload. The unload took 3 hours because we had to park in the parking lot 2 buildings away, as your building did not have convenient access, which you forgot to explain to our sales consultant during the estimate. The box spring actually belonged to one of our movers that was not there that day due to illness. The boxspring was given to him the day before by a customer who did not want it and was left on the truck by accident. Jason our manager called you several times, left you messages and you did not call him back. His messages indicated that Able Moving & Storage Ltd will only refund money on new boxes that are purchased from us and not deeply discounted used boxes, as was explained to you prior to purchase. Regards, Jim... Able Moving & Storage Ltd.