Had trouble getting started - they had to come back 3 times to measure one of the windows so the manufacturing was delayed. The installation went well except the sales rep had not asked about the existing security system contacts in the old windows which turned out to be a challenge and delayed the installation. However I must say I was totally impressed with the installation and with the final product - it looks excellent and the security contacts got all worked out. The crew also had to replace a window sill and went the extra mile by repairing some of the mortar below the sill. Very happy with the job despite the delays.
- Company Response
Thank you Ken for taking the time to share your thoughts with us. Yes contour bay windows can sometimes take a few trips to ensure we get the angles and size exact as they are a tad trickier than a straight window! I guess you could say we prefer to err on the side of caution! I am happy it ended up well for you.