Hired J&J Plumbing to conduct a repair job, quote process went smooth and arranged to have Jesse attend to fix the issues with a botched bathroom remodel. While in attendance Jesse suggested additional work to be conducted to further correct the issue. I requested a quote for the additional work to be completed, unfortunately the quote never arrived. After numerous texts, emails and phone messages, after 3 weeks I was ignored.
Jesse provided prompt and excellent service, I was pleased with the work conducted but unfortunately the lack of follow-up and communication soured the experience.
- Approximate cost of services:
- $600.00
- Company Response
Hey there , thanks for the review,
Sorry for any inconvenience , we assume you may of slipped through the cracks or there was some misunderstanding or miscommunication, we don't seem to have any recent texts or emails asking for a quote from any customers , so please send us an updated email or a text or call and we would be more then happy to continue to provide excellent service
Thanks for your time
Jesse w
Jandjplumbingkwc@gmail.com
226-201-3831