While my first review was 5/10, a representative at Omnee contacted me right away to discuss. I am satisfied with the outcome so I have amended my review and included the original below. After this whole experience I would try Omnee again.
Getting the quote from Omnee was a breeze. I felt like they understood exactly what I was asking for. They were able to get the handyman dispatched quickly. My handyman was a very nice man, but he did not understand the quote and did not come prepared with the materials in the quote. After he left I gave my wardrobes a light shake and the hardware he installed fell off. I ended up having to remove everything, buy what was listed in the quote myself and redo the install with my dad the next day. While the process was quick and easy, including payment I wasnt happy with the end result.
- Approximate cost of services:
- Company Response
We are extremely sorry to hear that our handyman was not properly prepared for your job. That is not how we do business. We are also very disappointed that you had to even lift a finger to get the job done the way you wanted. We will contact you directly to make this right, and we will not let this happen again. Thank you for sharing your experience!