Alivio Solution Downsizing

Organizing Products & Services
Toronto ON M2J
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Organizing Products & Services
Alivio Solution Downsizing
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86%

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Reviews for Alivio Solution Downsizing

Average customer rating:
9.2 10 (12 reviews)

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genpiq
genpiq
1 review Montréal-Est,
10/10

Estate Clearing Service Highly Recommended

I am writing this review on behalf of my family to express our heartfelt gratitude for the outstanding estate clearing services provided by Alivio Downsizing. The entire team went above and beyond in assisting us with the challenging task of clearing my late aunt's house, and their dedication truly made a difficult time much more manageable.

From the initial consultation to the final stages of the process, Alivio exhibited the utmost professionalism and empathy. They demonstrated a profound understanding of the emotional challenges associated with estate clearing and approached the entire project with sensitivity and care.

Overall, I cannot express enough gratitude for the exceptional service provided.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much Gen! We were most happy to help!

Nina W
Nina W
2 reviews North York, ON
10/10

Estate management

Beautiful business! Assisted with managing my Aunts estate while I am in Australia. Professional, prompt, efficient. I highly recommend this business.

Approximate cost of services:
$0.00
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Company Response

We are truly touched by your heartfelt review. Managing an estate from across the globe can indeed be overwhelming, and we are honoured to have been of assistance during such a challenging time.

Leanne in Ottawa
Leanne in Ottawa
1 review Toronto, ON
0/10

Work was adequate but communication/treatment was unprofessional

I do not recommend this business. While the work was adequate, I began receiving unprofessional and emails threatening legal action in short order upon receiving the final invoice. We had paid a 50% deposit up front and had requested the funds from the estate to pay the final bill (which was settled 2.5 weeks after receiving it). They tried to charge us interest at approx. 182.5% per year (above the Criminal Code max as I understand it). I would hate to see someone in a vulnerable position, managing an estate after the death of a loved one, as we were, treated so unprofessionally and unkindly.

Approximate cost of services:
$7,028.00
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Company Response

Dear Leanne,
We acknowledge your feedback. Let's clarify some key points. In your recent and previous messages, you conveyed gratitude, stating, "Thanks so much. This looks great. Yes, let me know when you have the final invoice, and I'll get that taken care of. Thanks again for everything! All the best, Leanne." This, naturally, was just before we requested payment in accordance with the clearly outlined, agreed-upon terms—standard and explicit for all our satisfied clients - on Google and otherwise.

We provided a generous payment schedule, offering a clear schedule of events and in your case a month's notice for final payment. Regrettably, when the terms were not met, and there was no communication regarding payment or an intended date of payment, escalation became necessary. It's important to note that the interest charges you mentioned were promptly removed due to an error in calculation. Despite your late payment, you did not incur any penalty.

We highly value our clients and their satisfaction. It's disheartening to be portrayed as predatory when, in reality, adherence to agreed-upon terms is a fundamental aspect of our professional relationships. Our past clients understand that a business must be paid to continue providing quality service.

Best of luck to you.

Lemmingz
Lemmingz
1 review Toronto, ON
10/10

A great moving experience

Great crew helped us move to a retirement residence. Very professional, courteous, and accommodating.
Thank you for a great moving experience.

Approximate cost of services:
$1,300.00
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Company Response

Thank you for hiring Alivio Solution Downsizing! We hope your father settles in nicely and is well taken care of by the team around him.

Private User
Private User
Private User reviews Toronto, ON
10/10

Kind, Professional, and Affordable

Rita and her team understand that downsizing your belongings is a very emotional experience. She is understanding and supportive about every aspect of preparing for the move. Her whole team is friendly, efficient and professional. I wish more people knew about this service - Rita and her staff are truly here to help people. I highly recommend their service to anyone who is feeling overwhelmed by an upcoming move.

Approximate cost of services:
$2,600.00
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Company Response

Thank you so much for sharing your experience and we're so happy to help!

Happy Customer in Toronto
Happy Customer in Toronto
2 reviews Toronto, ON
10/10

wonderful experience

Downsizing a deceased family member's household is a difficult job. Ritja and her team were extremely efficient in this task . Besides the physical aspect of getting rid of a lifetime of possessions there is the emotional aspect of downsizing. Rita and her team handled it with the appropriate amount of care and concern. In the end many things were sold at auction and other things were donated to charities that would put them to good use. The rest was recycled or disposed of. The apartment was left very clean.

From the very first meeting we were impressed with Rita. Everything she told us was done on time and very efficiently.
I would suggest anyone should definitely hire this company as they are reliable and efficient and a pleasure to work with.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for your review and the kind words. We're happy to have been of service!

ELV
ELV
1 review Toronto, ON
10/10

I was able to breathe again.

My husband has dementia; the time had come to move him into a retirement home that could support him better than I could. The clock was ticking, and the stress was suffocating. I did not know where to start or how I would get it all done. Then the retirement home suggested I give Rita a call over at Alivio Downsizing, I figured why not. It was the best decision I have made in years. Finally I was rescued! We coordinated a plan together; they help me pack and move him to the retirement home with gentle care and consideration. Then within two weeks, the house was emptied, staged and ready to be sold. What a godsend! Thank you.

Approximate cost of services:
$7,000.00
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Company Response

Elv, we appreciate that these transitions can be difficult and thank you for putting your trust in us. All the best to you and your loved ones.

Stacea from North York
Stacea from North York
2 reviews Toronto, ON
10/10

Downsizing and Moving

Alivio Solutions was incredibly helpful with my Dad's move to an assisted living facility. They moved all of his items with care and assisted in getting his room set up, including reassembling his bed and his dresser. They were flexible on the time for the move and they connected with the home to ensure that the timing would work.

Once my Dad was settled into the assisted living facility my focus shifted to downsizing his home for sale. I was completely overwhelmed with the volume of items and the physical task of emptying the house. Alivio, and Rita herself, took over the process and alleviated my stress. They organized all of his belongings for donation, disposal and sale. They prepared and executed an online auction that brought in significant funds to assist with the costs of moving and downsizing.

I am thankful for all of the hard work done by Rita and the Alivio Solutions staff. They went above and beyond.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for putting your trust in us. We're so happy we were able to help you and your lovely dad.

Sara in Newmarket
Sara in Newmarket
0 reviews Newmarket, ON
10/10

Downsizing Saviours

Alivio was exactly what our family needed in a very stressful time. We hired them to downsize our grandfather's home after he had to move into assisted living unexpectedly. Because we all live out of town/province, it was virtually impossible to all of it ourselves, nor did we want to. They took care of EVERYTHING! The house literally looked like someone just walked out and they got it to pre-staging in a few days! We didnt have to worry about anything; they sold all our valuables, donated and disposed of everything else and coordinated the cleaning. They also worked so well with our realtor. Highly professional and we highly recommend their services! Thank you so much Alivio Solution!

Approximate cost of services:
$7,000.00
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Company Response

Sara, thank you for entrusting us with your grandparent's downsize and allowing us to be a helping hand to you and your family. All the best!

kim.schultz
kim.schultz
0 reviews Toronto, ON
10/10

downsizing, donation and auction services

I really can't say enough about what a positive experience working with Alivio Solutions was for me. I was so overwhelmed - I'd been trying to clear out the home of an elderly parent for almost 2 months and was making minimal progress, with maximum exhaustion. I already had limited capacity and I found myself agonizing over even the smallest decisions (what to keep, how to dispose of something, etc.). I knew I was struggling, but little did I know I'd find my salvation in a timely recommendation for Alivio in a local community Facebook group. I got a quote and when it came in it was like a huge weight had been lifted. They showed up when they said they would every time, they tailored the services to what we needed, they didn't try to add on or upsell, they were totally transparent and they got the job done - quickly and efficiently. Having Alivio step in and just handle everything (including me haha) was such a huge relief. They saved me - or at least what was left of my sanity. Perhaps the most amazing thing was that because we elected to hold an auction for items we didn't need to keep, in the end the proceeds from those sales MORE than covered the cost of the service and we ended with a few extra funds to support my parent's care. Highly recommend.

Approximate cost of services:
$2,400.00
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Company Response

Kim it was an absolute pleasure working with you! It's such a great feeling for all of us at Alivio Solution to know that we accomplished our end goal of lifting the burden of decluttering off your shoulders. We're so happy that you got what you needed from us and more!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alivio Solution Downsizing

Everyone’s needs and circumstances for downsizing, Estate Clearing and Moving are different; Alivio Downsizing understands that the process can be overwhelming, requiring patience and flexibility. We seek to take on the administrative burden of transitioning your home, or that of a loved one, from lived-in to sale or rent-ready so ...
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