True Service Plumbing and Drain

Response was quickly Very good service ,honest done by Raymond
Fast and accurate.I will recommend him.

I give 100 stars not 10 stars for the service from Raymond and Stephen, for their quality of service, responsiveness to questions and most importantly being empathic to our need.

We initially worked with another high ranking plumber but switched due to slow or lack of response. Some required parts discontinued. We tried to contact the plumber to discuss the next step. After two day waiting, we got an email response suggesting for another consultation.
We were so happy that we called Raymond/Stephen. Within 15 minutes, they confirmed the discontinued parts were not required and provide clear instruction on what to order. They came on the same day when parts arrived. The leaking was fixed. They even applied silicone around the tub and sink.

I called True Service to rectify a water tank plumbing issue. I explained to Raymond the mixer had an issue and I no longer needed it and it should be removed. Raymond indicated he was able to come over later in the afternoon. It was a Saturday and I was expecting him to tell me to book an appointment sometime next week. He arrived a few hours later and within one hour corrected the plumbing issue. I had a great experience with Raymond. He is very friendly, knowledgeable and committed to helping his clients resolve their plumbing issues. Thanks again Raymond and I will definitely recommend you to my family and friends.

Raymond and Stephen were very helpful when they came to help clear the blockage that was in my kitchen sink. They even went further to explain how to clear and prevent it from happening in the future.
Beyond exceptional service. I would definitely reach out again in the future and recommend them to family and friends.

Raymond was super nice and efficient! Very happy to have had my plumbing issue solved.

Quality work and prompt service. Raymond is always reliable and friendly. We can always rely on him!

Raymond is always available and shows up quickly when we need him. He does exactly what is needed and I trust that he is always fair with his pricing. It’s difficult to find reliable and thorough plumbers and I am so happy that I found True Service!

Excellent service that was fast and high quality. Kind people and very easy to work with.

I had a leaking pipe dripping all the way to the basement, I sent a request to Home Stars, Raymond called me right away. I explained the issue, he gives me a quote on the phone, I agreed. We setup a time; he came the next day on time with Stephen. They were very friendly, courteous and knowledgeable. They replaced a pipe and elbow and tested no more leaks, the cost was reasonable. I won't hesitate to recommend them to anyone who needs a plumbing service.

Called in to True Service since we had a leaking pipe in our basement causing us to have wet floors every time we used our washing machines. Right from talking to someone over the phone, we felt like we would be in good hands since they were very knowledgable and courteous when we asked some simple questions prior to having them come in. They came in a timely manner to our house, was able to inspect the problem and fix is right away. Service was also cost efficient with no hidden fees. Their company name really goes along with their service since they TRULY do an honest and effective job. Glad we went with them to fix the pipes in the basement!