Followup could have been better
Darrell arrived early, put out some bait traps around the house, but followup could have been better.
- Approximate cost of services:
- $450.00
- Company Response
As a service provider who takes great pride in providing all my clients with top notch expertise and customer service this review was surprising. During our initial visit in July the problem was identified and addressed, plans for follow up were discussed at that time. You even provided a very positive (5/5) review of your experience on my website. Typically I would provide a follow up visit 6 weeks after the initial service but as you were having work done on your home it was left that you would contact me when your backyard renovations were complete. You did not contact me until the first week of December and a follow up was immediately scheduled for Dec 6th. You subsequently cancelled this appointment advising me that you decided to hire someone else and didn't allow me the chance to provide follow up. You have since received and accepted a full refund.
~Darrell
PESTKO Pest Control