Technician came to repair washer and dryer five year-old whirlpool appliances dryer needed a new bearings and washer needed new hot and cold valves about 1350 to repair both. Well, he was there had him look at another washer and dryer in our second laundry room and LG and Maytag very old. He told us he could repair both The washer in the dryer and it be $900. He analyzed the washer and said that it was the pump to drain that wasnt working working, and then he analyze the dryer and said the heater wasnt working And he could repair everything when he came back in about a week with the parts. Technician came back repaired the original washer dryer no issue repaired the original dryer no issue then repaired second washer and when I went to use it, it was draining, but the drum had an issue. Call them back and was told that your repair the drum would be an additional $900, and that the technician had told us this is a false statement. He never told us this. He never said anything about the drum when he was there replacing the pump I had asked him is there anything that could be done about a mouldy gasket and he said that would need to be replaced didnt mention the drum didnt say anything about the drum and his assessment .
- Approximate cost of services:
- $2,300.00