Inglewood (Kyle) had cut the hedge a year ago. We hired the company again to perform the same service. Kyle did not come but sent two workers on the day we agreed on. They advised that they had another job to go to while performing the service and became quite annoyed when one of our neighbours requested that his side of the hedge be cut back a bit more as it was encroaching on his pool. The hedge was cut and we paid Inglewood before they left as we had a dental appointment.
On returning home, we noticed that they had missed some areas (tops of the hedge) so we called Inglewood. After several calls and messages, Kyle finally sent a message advising that he would come by and have a look.
To date, a month later, we have neither seen or heard from the Company.