GNA Appliances

+++++Update:
After sending a complain to the company, they have made a full refund of the service.

Even though, I am not happy with the service and the recommendation they made, But I appreciate that their management took the time to look into the case and didn't ignore our request.

I am not able to recommend the service but I would recommend this company which has good core values.

++++++
The technician didn't pull out the dishwasher for inspection. He just did a visual inspection from the front panel and within 30 seconds he made his conclusion.
Wrong Part number was identified as the damaged part.
The technician mentioned that "this part is not available in Canada and If GNA appliances does not have this part, no one else would have it in Canada"!
The technician charged for the visit and left without any clear solution.
His recommendation was to replace this unit since they are "Known to be cancer".

Called another service provider they fixed it without a delay

Had an issue with my washing machine not draining. I have a LG front loader. The repair man was very polite and diagnosed the issue within 5 minutes. He ordered the part and came back a couple of days later and install it all within half hour. This company will be getting all my business. They are fantastic. Highly recommend this company especially for us women that absolutely hate when we cant do laundry.

Ilya was the Best!!
Ill use this service again and ask for him!
Dishwasher works better then it ever did.

Amazing service! Very fast and efficient part came way faster then estimated. Would call again 10/10!

I always had trouble using our dryer because it wouldnt sometimes turn on. I set up a schedule with this company so their technician Ilya come and inspect the appliance. I wanted to know if it needed replacement or there was still some hope. I was fortunate because the technician was brilliant and effectively fixed the issue.

My oven stopped.working the beginning of March 2022. I called and provided the make & model and they sent out a tech who provided a quote. Two weeks later they replaced the temp sensor which turned out not to be the problem it was the control board.
A month later I provided them the same.info and waited. The beginning of May they provided another quote approx twice the original $480. I called the manufacturer and a week and half later got the part for $200 plus tax incl shipping. I installed it myself. They are truly a waste of time

Great company great customer service and great technician
You guys rock snd left a satisfied customer
I will recommend you to anyone.. Keep up the good work

Had them come out to diagnose a problem all the tech did was point a temperature gauge and said I needed a new fridge. Didnt even check to see what the problem was or if we could get parts. When we contact the company we got the run around. Terrible service dont use them.