While being a bit funny about my review title....I don't kid around cleanliness and finding a very good respectable and professional contractor. Matthew and his company were recommended to me by a friend but I still came to check out his reviews here on HomeStars. My first interaction was via this site and Matthew was very responsive and transparent about the process, pricing, scheduling and prepping the home for the service. I had duct cleaning done over 10 years ago and thought they had done a good job and by the way- I learned now never to wait for so long! Unlike the other company- not sure if processes changed- Matthew went to each vent to service it thoroughly. I know this now because some dust residue around the vents did result from his action but that is expected when things are done right and your house is close to a 100years old plus my neighbours did a reno last year so all that was lingering in my vents and likely the reason for my random sneezing episodes. I thought I had developed allergies but all I had to do was get on top of my indoor air quality issues. I didn't mind vacuuming and wiping things down afterward and besides I was prepped for that outcome....he showed me the before and afters as I observed him filming and taking pics as he went along- my air return- don't get me started! He answered all my questions regarding maintenance until his next visit in a couple of years. Now my Dyson is not getting its sometimes twice daily workout. I have the laser attachment so I know the cleaning is legit cause that thing catches everything. Needless to say, I feel my time and investment in getting my air ducts professionally cleaned was worth every penny. It has created better air quality and saved me time cleaning. It also helps that Matthew is a lovely young man who understands hard work and interacts with you as a human versus a one-time transaction. I wish him and his crews all the best.
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- Company Response
Thank you so much for your kind and thorough review! I am so happy that we had the privilege to take care of all your duct cleaning needs. It's a shame we can't give out reviews to clients because some of them deserve 10 stars and you are absolutely one of them! It's great to hear we met your standard of service and that your home has excellent air quality now:). We sincerely hope to maintain a work relationship with you for many years to come!
Thank you , Matthew