Pegasus Appliance Repair

Appliance Repair
Hamilton ON L8S 4S3
Write a Review
Write a Review
Website
HomeStars
Appliance Repair
Pegasus Appliance Repair
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winnerBest of 2021winner

Reviews for Pegasus Appliance Repair

Average customer rating:
9.8 10 (68 reviews)

Sort by

Asshur
Asshur
1 review Toronto, ON
10/10

Fridge Repair

Great service, and quick response! Fixed my 10 year old GE Profile side by side fridge. Even came out in the evening after my toddler went to bed.

Several other repair quotes kept telling me my fridge was too old and there weren't any parts available, not even wanting to come out to look at it.

Never seen a fridge with two sperate evaperators, one for freezer and one for fridge. Fridge side was freezing up solid every two weeks. They even had the parts needed and fixed it that night. Didnt even need a return call, been working great ever since.

Was this review helpful?
Company Response

Thanks Asshur for your kind words. We are happy to hear that you liked our service! Don't hesitate to contact us in the future!

Private User
Private User
Private User reviews London, ON
10/10

Excellent Service

Excellent customer service! I called on a Sunday evening expecting to receive a call the next day. Got a call 10 minutes after I called. Dimitry, super friendly, and smart. Came out at the appointed time. Price was excellent too. Thought I’d have trouble being so close to holidays but none at all! Highly recommend. Even made the trip to Brantford. Thank you!

Was this review helpful?
Company Response

Thank you so much for a 10 star review and kind words. At Pegasus Appliance Repair we value your time and always do our best to get your appliances back up and running as soon as possible. Looking forward to serving you in the future!

Private User
Private User
Private User reviews Oakville, ON
10/10

Fridge

Dimitry was very knowledgeable and honest he came with all the covid 19 protocols he made a quick assessment and try to repair the fridge unfortunately the compressor broke down and the repair would be too expensive so we had to buy a new one, however his service was very good. I recommend Dimitry.

Was this review helpful?
Company Response

Thanks for taking the time to leave Pegasus Appliance Repair this perfect 10 star review. We are happy you were satisfied with the service received from Dmitry!

Frank
Frank
1 review Hamilton, ON
10/10

Service call

Thanks to Anna and Dimitry. From the time I called to the time work don, every thing been handled in a professional manner and smooth. the dryer was repaired without the need for parts. Sure will call them when we are in need to the service, 100% recommend.

Was this review helpful?
Company Response

Thank you so much Frank for taking the time to leave am amazing review. At Pegasus Appliance Repair we value your time and always do our best to get your appliances back up and running as soon as possible. Looking forward to serving you in the future!

Tina & Phil from Burlington
Tina & Phil from Burlington
2 reviews Burlington, ON
10/10

Professional and courteous service

Explained exactly what needed to be fixed with our dryer and provided a reasonable quote. We would highly recommend, and, use this company again. They were safe (followed safety precautions) and cleaned up after dryer fixed. I also appreciated the text messages reminding us of our service appt and up to date time-line.

Was this review helpful?
Company Response

Hi Tina and Phil,

Thank you for your kind words. We are glad the team managed to meet your needs for a dryer repair! Looking forward to serving you in the future.
Pegasus Appliance Repair Team.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Dryer pulley replacement

Had their technician, Dmitry, come in and do a great job at de-squeaking our Whirlpool Duet dryer. Very professional, very courteous, and gave it a thorough cleaning while he was in there. Would definitely recommend them!

Was this review helpful?
Company Response

Thank you so much for taking the time to leave us this excellent review. Please let us know what we can do for you in the future.

Raina in Hamilton
Raina in Hamilton
2 reviews Hamilton, ON
10/10

Dishwasher cleanup

My dishwasher stopped cleaning effectively in the spring. I was looking to see if it could be fixed or if it was time to get a new dishwasher. The service was friendly, fast and professional. Dmitry checked to make sure everything was working as it should (it was) and cleaned it all out.

Was this review helpful?
Company Response

Hi Raina,

Thanks you for your 10 star review! We at Pegasus Appliance Repair do our best to get your appliances back up and running as soon as possible!

Nycks in Toronto
Nycks in Toronto
2 reviews Mississauga, ON
10/10

Quick Turnaround

Would highly recommend Pegasus Appliance Repair. We were having problems with our GE stackable dryer and put in a request on Homestars. Pegasus was the first to respond, and after reading reviews and doing some research, I selected them to set up an appointment. Within 24 hours we had a technician (Dan) come to the house (with mask & gloves) & access the issue. Dan advised us of the potential problem, cost and fixed it within an hour. He was friendly and efficient. We will be sure to contact Pegasus again should we have any appliance issues in the future! Thank you Homestars! Thank you Pegasus!

Was this review helpful?
Company Response

Hi there,

Thank you for your kind words. We are glad the team managed to meet your needs for a dryer repair! Looking forward to serving you in the future.

Pegasus Appliance Repair Team.

JoAnne in Toronto
JoAnne in Toronto
2 reviews Mississauga, ON
10/10

Fridge repair

Dimitri was quick and efficient and went out of his way to ensure my fridge got fixed after hours on a Friday - super grateful!

Was this review helpful?
Company Response

Hi Joanne,

Thanks you for taking the time to share your experience with Pegasus Appliance Repair. We will pass your kind words to Dmitry.

Jordan
Jordan
3 reviews Hamilton, ON
10/10

Dishwasher repair made SO EASY

Posted a request on Home Stars, and their team responded in a thoughtful way within hours. They had a same-day appointment and their technician came by, talked me through what he was going to do and the costs in a clear and transparent way, and made the fix!

Turns out they're a local family business. Next time we need any appliance repair or new appliances installed, they'll be my first call.

A++++ company, support them!

Was this review helpful?
Company Response

Hi Jordan,

Thank you so much for taking the time to leave such an amazing review for Pegasus Appliance Repair. We are thrilled that you had a positive experience with us and look forward to working with you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pegasus Appliance Repair

Pegasus Appliance Repair is a locally owned Hamilton area appliance repair company that’s here to help you when you need us most.

Our number one objective is getting your appliances fixed as quickly and as affordably as possible so that you can go back to living your life.

We are here to help throughout the COVID-19 health crisis.
Pegasus Appliance Repair remains available for service calls across the 7 days a week across the Greater Hamilton region.
Your safety is our top priority, so we continue to follow provincial health guidelines.
When we arrive at your home, we'll practice physical distancing, wash our hands on arrival, and disinfect any surfaces we touch.
We wish everyone nothing but the best health.
(289) 812-8120

CATEGORIES
Appliance Repair
SERVICES
Fridge Repair, Washer Repair, Dryer Repair, Dishwasher Repair, Stove Repair, Oven Repair, Microwave Repair, Dishwasher Installation
BRANDS
Admiral, AEG, Amana, Ariston, Bertazzoni, Bloomberg, Bosch, Dacor, Danby, Fisher & Paykel, Frigidaire, GAGGENAU, GE, Haier, Hardwick, Hotpoint, Huebsch, Inglis, Jenn-Air Kelvinator, Kenmore, KitchenAid, LG, Magic, Chef, Maytag, Miele, Moffat, Norge, Roper, Samsung, Speed Queen, Sub-Zero Thermador, Viking, Westinghouse, Whirlpool, Wolf
WEBSITE
https://pegasusappliancerepair.ca/
YEAR ESTABLISHED
2014
PAYMENT METHOD
Cash, Check, E-transfer
LICENSES
Fully Licensed
LIABILITY INSURANCE
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.