Frank (owner) will talk the talk to get you to sign. He pretends to come off as helping but in the end will be useless. The fence was finished around 830pm on a Saturday and my phone was ringing off the hook for final payment at 9pm and for the next couple of days. Frank's wife is also unprofessional. There were charges to dispute yet they tried charging my credit card anyways. All 3 of my neighbours feel the same way. Extra charges for hard digging slapped on the invoice at the end yet not one word about it during the whole process. I highly recommend going with any other company but Fence Solutions.
- Approximate cost of services:
- $11,000.00
- Company Response
Fence Solutions has been servicing Ottawa and surrounding areas for 4 years, the vast majority of our clients are extremely pleased with our work ethic and quality workmanship. We work very hard to please our clients. Any financial adjustment is always discussed with our clients before amending the contract. Unfortunately, in this case the client has chosen to ignore her contractual obligation which is clearly outlined in her contract. Also, in this case her financial amount owing did not change. We are still waiting for our final payment.