Otto Deck & Fence

Decks
6-16 Caldari Road Vaughan ON L4K 4N8
Write a Review
Write a Review
HomeStars  >  Fences & Gates in Toronto  >  Otto Deck & Fence  >  Backyard Fence & Gates
Trina in Brampton
Trina in Brampton
2 reviews Brampton, ON
2/10

Backyard Fence & Gates

While the work was completed on time, and it looks OK, the gates warped in less than a year. I have since tried calling many many times and no one returns my call. They even claim to have a 5-year warranty yet when you call - they don't call back so what is the point in offering a warranty. I was advised not to use this company however our neighbors (about 8 of them chose this company so we didn't have much choice). I would never recommend them.

Was this review helpful?
Company Response

Dear Trina,

We are so sorry to hear that. We have a dedicated warranty team for completed projects, please email us your information, including photos and a copy of your order so we can work on resolving your issue as soon as possible.

Sincerely,
Alicia